We collect the minimum data needed — your email to create an account (passwords are stored only in hashed form). You can also sign in with Google OAuth.
Payments are processed by Stripe; we don’t store card details, only your Stripe Customer ID to link your subscription.
We use Google Analytics and Mixpanel to understand usage and improve the product.
We use cookies and local storage to run the app and remember preferences; you can decline analytics cookies via our consent banner.
Processed exclusively by Stripe. We do not store card details.
We store your Stripe Customer ID to link your subscription to your account.
Analytics
Google Analytics and Mixpanel to understand usage and improve the service.
Support & Live Chat
Live chat is powered by Front. By default, no data is collected; if you choose to use the chat, you may provide your email voluntarily so we can respond.
Cookies & Local Storage
Used to operate the app and store preferences. We do not store sensitive personal data in local storage.
3. How We Use Data
Provide and secure access to the service (authentication, sessions).
Process and manage subscriptions.
Provide customer support when you contact us.
Analyze usage to improve features and performance.
We do not sell, rent, or trade your personal information.
4. Data Storage and Security
Application servers: AWS London (eu-west-2).
Database (MongoDB): AWS Frankfurt (eu-central-1).
All communications are protected with HTTPS/TLS.
Passwords are securely hashed and never stored in plain text.
Data is protected with encryption at rest under AWS standards.
Access to data is limited to authorized staff (admins and support).
When you delete your account, your data is retained for 30 days and then permanently erased.
5. User Rights
In line with GDPR, CCPA, and UAE PDPL, you may have the following rights:
Access your personal data.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”).
Restrict or object to certain processing activities.
Data portability (export in a machine-readable format).
Withdraw consent at any time (e.g., for analytics cookies or chat).
Lodge a complaint with your local Data Protection Authority.
To exercise any of these rights, please contact our support team at support@freebetrange.com. We will review and respond within 30 days.
6. Cookies and Tracking
We use cookies and local storage to operate the service and improve user experience. You can manage analytics cookies via our consent banner (especially for users in the EU).
Categories
Essential cookies & local storage: required for login, session management, and storing app preferences. These are necessary for the site to function and cannot be disabled.
Analytics cookies: used by Google Analytics and Mixpanel to help us understand usage and improve the product. You can accept or decline these via our cookie consent banner.
We do not use marketing or advertising pixels.
7. Payments
All subscription payments are processed securely by Stripe.
We do not process or store your card details.
We only store your Stripe Customer ID to link subscription status to your FreeBetRange account.
Our services are intended for individuals aged 18 and above. If you are under 18, you may only use FreeBetRange with the consent and supervision of a parent or legal guardian for educational purposes.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update clearly indicated. If we make material changes, we will post the new version on this page.
10. Governing Law
This Privacy Policy is governed by the laws of the Ras Al Khaimah Economic Zone Authority (RAKEZ), United Arab Emirates, without regard to conflict of law principles.
11. Contact
If you have questions about this Privacy Policy or how we handle your data, contact our support team: